We are a small Oxford team and we read every message. Email is the quickest way to reach us; we reply within one working day, usually sooner.
Orders, refunds, school and tutor plans, referral programme, press and anything else.
Post
Skillpedia Ltd
16 Boundary House
Westway
Oxford OX2 0JH
United Kingdom
Registered office. We do not have a shop front; please email before visiting.
Hours
Monday to Friday, 9am – 5pm (UK time)
Messages sent at the weekend are answered on Monday.
Send a message
Or email info@eskillpedia.net. Messages arrive straight in our inbox; we reply within one working day.
We use what you send only to reply to you — see our privacy notice. If you are a child, please ask a grown-up to write to us.
Before you write
- Refunds and cancellations — how they work is on the refunds page; email us with the order number and we will sort it.
- A page that will not load or talk — tell us the book, the page number and the device (for example “iPad, Safari”). Most voice problems are fixed by tapping ▶ Play once; browsers block sound until the page is touched.
- Schools and tutors — email us the number of pupils and we will send a quote and an invoice; we also run small live Vedic maths groups.
- Found a mistake in a book? Please tell us — we fix errors within days and every family with that book gets the corrected page.